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Privacy Policy

We values your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our washing and detailing services, visit our website, or communicate with us.

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1. Information We Collect

We may collect personal information that you voluntarily provide when you book services, contact us, or do business with us, including:

  • Name

  • Phone number

  • Email address

  • Billing or service address

  • Vehicle information (such as make, model, or license plate number)

  • Payment information (processed securely through third-party payment providers)

  • Any additional information you choose to share related to your service request

We may also collect limited technical information if you visit our website, such as:​

  • Browser or device type

  • Pages visited and general usage data

2. How We Use Your Information

We use your information to:

  • Schedule and provide car washing and detailing services

  • Communicate with you about appointments, estimates, or service updates

  • Process payments and invoices

  • Improve our services and customer experience

  • Respond to questions or customer support requests

  • Send occasional service-related or promotional communications (you may opt out at any time)

  • Comply with legal and business obligations

3. Sharing Your Information

We do not sell your personal information. We may share information only as necessary with:

  • Trusted service providers (such as payment processors, booking platforms, or website hosting services)

  • Legal authorities if required by law or to protect our rights, property, or safety

Any third parties we work with are expected to keep your information confidential and use it only for the services they provide to us.

4. Cookies and Website Use

If we operate a website, it may use cookies or similar technologies to help improve functionality and understand how visitors use the site. You can adjust your browser settings to refuse cookies, though some features may not work as intended.

5. Data Security

We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards. While we strive to protect your data, no system can be guaranteed to be completely secure.

6. Your Choices and Rights

You have the right to:

  • Request access to or correction of your personal information

  • Opt out of promotional communications

  • Request deletion of your information, subject to legal or operational requirements

To make a request, please contact us using the information below.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or Accessibility Statemen, please contact us:

Royal Detail
Email: booking@ryldtl.com
Phone: [Insert Phone Number]

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Effective Date: January 1, 2026

Accessibility

Royal Detail is committed to providing an accessible and welcoming experience for all customers, including individuals with disabilities. We believe everyone should be able to access our services, information, and communications with ease and respect.

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Our Commitment to Accessibility

As a car washing and detailing service, we strive to make our customer experience as inclusive as possible. We aim to ensure that our services, scheduling process, and communications are accessible and accommodating to a wide range of needs.

Accessibility is an ongoing effort, and we continue to look for ways to improve how customers interact with our business.

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Website and Digital Accessibility

If we operate a website or online booking platform, we make reasonable efforts to ensure it is accessible by:

  • Using clear, readable text and simple navigation

  • Designing content that works with common assistive technologies

  • Improving usability and accessibility where possible

While we work to follow generally accepted accessibility standards, some content or features may not yet be fully accessible.

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Service Accessibility

We make reasonable efforts to accommodate accessibility needs related to scheduling, communication, and service delivery. If you require assistance or have specific accessibility needs, we encourage you to contact us so we can work together to find an appropriate solution.

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Feedback and Assistance

We welcome feedback regarding accessibility. If you experience difficulty accessing our services or digital content, or if you have suggestions on how we can improve, please let us know. We take accessibility concerns seriously and will respond as promptly as possible.

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